Privacy Policy

Recruit You ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, how we use and disclose it, and your rights. It applies to both job seekers ("candidates") and recruiters who use the platform. By using Recruit You you consent to the handling of your information as described here.

1. Who we are

Recruit You is an Australian Software-as-a-Service (SaaS) platform that automates your job search. We scan Australian job boards on your behalf, score matches against your preferences using AI, and generate tailored application documents — resumes, cover letters, and screening answers. We also operate an opt-in candidate pool that verified recruiters can search using AI matching and use to message candidates through the platform.

2. Information we collect

We collect personal information that you provide directly to us when you create an account and use the platform:

• Identity and contact information — your name and email address used to create your account.
• Career documents — CVs, portfolios, and LinkedIn exports you upload to the platform.
• Job preferences — role titles, industries, salary expectations, seniority, and location preferences you configure.
• Generated documents — resumes, cover letters, and screening answers the platform creates on your behalf.
• Messages — messages sent and received through the platform's recruiter–candidate messaging feature.
• Recruiter information — if you register as a recruiter: your name, company or agency details, and the verification information we request to confirm you are a genuine recruiter.
• Usage data — how you interact with the platform (pages visited, features used, schedule settings, device and browser information, IP address).
• Payment information — billing details processed securely through our payment provider. We do not store your card details.

We may also process publicly available information (such as job postings and company information) in the course of providing the service. We do not knowingly collect information from anyone under 18.

3. How we use your information

We use your personal information to:

• Run your job searches and generate your application documents.
• Score and rank job postings against your stated preferences, and — where your profile is visible — match your profile against roles recruiters are hiring for, using AI.
• Deliver your results and send service-related notifications.
• Operate the recruiter–candidate messaging feature, including notifying you of messages.
• Manage your account, subscription, credits, and billing.
• Verify recruiter accounts and enforce our Terms of Service, including detecting and preventing fraud, abuse, spam, and misuse of candidate data.
• Comply with our legal obligations and establish, exercise, or defend legal claims.
• Improve the platform through aggregated, de-identified usage analytics.

We do not sell or rent your personal information, or share it with third parties for their marketing purposes. We do not use your data to train AI models. We may send you marketing about our own service, and you can opt out at any time.

4. Where your data is stored and processed

Your data lives and is processed on our own private servers in Australia. We do not store your information on shared public cloud infrastructure. Limited categories of data are handled by service providers we use to run the platform:

• Open Router (AI processing) — content necessary to generate your documents and matches is sent to Open Router, which routes it to AI language models. This processing may occur on servers located overseas, including in the United States. We configure this processing so that your content is not retained or used to train models, but these providers operate under their own privacy terms, and by using the platform you consent to this cross-border processing as contemplated by APP 8.
• Payment provider — billing details are collected and processed by our payment provider; we never see or store your full card details.

No other third party receives your personal information in the ordinary operation of the service.

5. Disclosure of your information

We may disclose personal information:

• To recruiters, only as described in section 6 and only according to your visibility and sharing settings.
• To our professional advisers (legal, accounting, insurance) under confidentiality obligations.
• Where required or authorised by law, including to law enforcement, regulators, or courts.
• To protect the rights, property, or safety of Recruit You, our users, or the public — including investigating fraud or abuse.
• To a purchaser or successor entity if we sell, merge, or restructure the business, provided the recipient is bound to handle your information consistently with this policy. We will notify you of any such change.

6. Candidate visibility and recruiter access

When your candidate profile is visible, verified recruiters can find it — including through AI search and matching — and can see your role preferences, seniority, salary range, skills, years of experience, and location. They can also message you through the platform. They cannot see your full CV, email address, or phone number unless you separately enable contact sharing.

• Visibility is opt-in on every plan. Your profile is private by default and joins the recruiter pool only if you switch visibility on from your dashboard. Recruiter subscriptions are what fund your free resume, and this exchange is disclosed when you sign up.
• Turning visibility off removes your profile from the recruiter pool immediately, without losing your account.

Recruiters are contractually prohibited from exporting, scraping, or using candidate data for anything other than genuine recruitment through the platform. However, once you choose to share your contact details or other information directly with a recruiter, that information is in their hands: their subsequent use of it is governed by their own legal obligations, and we are not responsible for it. Share contact details only when you are comfortable doing so.

7. Messaging

Messages sent through the platform are stored so we can deliver them, and may be reviewed — by automated systems and, where flagged, by authorised staff — to detect spam, fraud, harassment, or breaches of our Terms. Do not include sensitive information (such as health or financial details) in platform messages.

8. Data retention

We retain your personal information for as long as your account is active. If you close your account or ask us to delete your data, we will delete your account data within 30 days, except that we may retain limited information for longer where reasonably necessary to: comply with legal, tax, or accounting obligations; maintain billing and transaction records; enforce our Terms; resolve disputes; or prevent fraud and abuse (for example, records of a banned account). Residual copies in encrypted backups are purged on our normal backup rotation cycle. Aggregated, de-identified analytics data may be retained indefinitely.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, or loss. Your data is stored on private servers with access controls, encrypted at rest, and transmitted over HTTPS. No system is perfectly secure, and we cannot guarantee absolute security; you are responsible for keeping your account credentials confidential. If a data breach occurs that is likely to result in serious harm, we will notify affected users and the OAIC in accordance with the Notifiable Data Breaches scheme.

10. Your rights

Under the Australian Privacy Principles you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or out-of-date information.
• Request deletion of your personal information (subject to the retention exceptions in section 8).
• Withdraw consent — such as recruiter visibility or contact sharing — at any time.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details in section 12. We will respond within a reasonable period and may need to verify your identity first.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by a notice within the platform before they take effect. The date at the top of this page reflects when the policy was last updated. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.

12. Contact us and complaints

If you have questions about this policy or a privacy concern, please contact us through the platform or visit our FAQ. If you believe we have breached the APPs, contact us first and we will investigate and respond within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).